RS 2000

Have not received it

I have had Sennheiser headphones before for about 20 or more years. I am hearing impaired and cannot understand TV without the headphones. I like Sennheiser headphones best. I wanted the ones that have a little bigger range and last longer on a charge, but you were out of them. I plugged these in today, and they are working fine. I hope you continue with this type of headphone, so I will be able to understand what they are saying on TV. I think the headphones last about 5 years, but I have a set that has batteries for them that I first got from you, and they are still working but not as well as the newer versions. I recommend your headphones to others that have hearing problems.

Why does my TV sound go off when I use the set? I thought I was supposed to be able to watch using the RS 2000 and that other people could be in the room watching with me with the regular TV sound on.

We have not received it yet.

Unfortunately does it not work with the television of my mother, it I connect it, and give her the RS 2000 earphones, than I can't hear anything! I don't know, what there is wrong, maybe the television is to old, I don't really know!